As long as it is intuitive and minimal I respond positively. I think for the most part our generation grew up with the ability to adapt to evolving technology at a quicker rate than our predecessors. However, our adaptability does not negate our irritability when it comes to horrible UI redesigns. We saw this when a major social network switched up their UI. Though they took multiple hits in the past from competitors, they are the ones who took themselves out of the running with this change. Users dropped by the masses and now the network is pretty much dead. Though realistically they took no features away, rearranging the UI frustrated many into quitting the network entirely.
(PS: Another that irritates me is the icon changes… I don’t know WHY but when something like the Direct Message icon shifts I feel like I am getting a fake or cheapened version of the real app. )
There's definitely always a learning curve at first and people buzz about "the new Instagram" or whatever platform it is that's been changed. But I think as long as the UI redesign turns out to better the experience (which is usually why it's being redesigned in the first place), then you catch on pretty quickly and it becomes the new norm.
When it comes to new user interface design on apps, I'm all for it. However, what tends to annoy me is when the company takes users through a "tutorial" of the new and improved app. Good user interface shouldn't require a tutorial. It should feel natural for the user.
For social media apps, I'm fairly flexible to interface changes. With Instagram specifically, I love when there are new changes that improve my use and consumption. When there's a change on Instagram that I'm not so crazy about, it's a bit frustrating. It's not like I'm going to stop using Instagram because of one small change. I'll just have to live with it.
I don’t mind UI updates so long as they remain intuitive and enhances the user experience. Facebook frequently makes changes to their designs and for the most part, I haven’t had any issues adapting and people I know don’t actively complain about it. On the flip side, when another app changed its UI a lot of people were unhappy with it and I remember the articles that came out because of it. Personally, I jumped ship from it because of the change and because I found IG stories to be easier to navigate.
At first, redesigns on social media applications could be considered to be a bit difficult for users to adapt to. For example, there is a social media app that routinely is redesigned. Some of my friends are initially critical of the redesigns of this app; however, because Gen Z adapts to new social trends so easily, these redesigns are not seen as an inconvenience, rather they are just something we have to become accustomed to. In my opinion, updates in design are often meant to streamline user experience, not complicate it.
Woah, great question; I have two perspectives here, one from a design background and another from being a social media using gen z-er.
A few thoughts to start, there are two main kinds of updates, macro and micro conversions. Macro being what might seem like a full overhaul of the app and a micro conversion which may just be the change of one feature. Second, a redesign is essentially asking users to break a habit (which may have been carved into their brain subconsciously from religious use) and then form a new one.
As a gen z-er, I’m usually not a huge fan of updates. When I feel brain dead and by habit make my way to Instagram, I don’t want to have to deal with an update to the app’s flow. I want to be able to pay a modicum of attention and see what my friends have been doing.
As a designer, I love a redesign. Comparing the old and new versions can show you how an app or brand is trying to pivot their tone or purpose.
Sometimes their pivot is with culture and for the betterment of the user, and sometimes their pivot is for the money. For example, in February of this year a certain app went through a macro conversion, and the reaction was heavily negative. The biggest issue with the update was that they changed the flow of the app. Before the update, it was swipe right for chatting and personal messages and swipe left for stories. After the update, it became swipe right for stories, chatting, and personal messages and swipe left for promoted content. So the behavior of checking in on friends, that so many users had drilled into their brain, became checking advertisements and sponsored content, which (almost) no one wants. It was clear that the app’s new update was tied to their ambition for more revenue and ad space, but their plan to earn more money backfired. Since so many users hated the update, they left the app, and the advertisers followed (36% of promoters left to be exact). The app later tried to appease people by adding stories to a similar spot to where they were before, but the damage was done.
The more changes they make, the more negative feedback they are asking for, and at some point users will leave/delete the app. A good designer/brand/app have to minimize the changes that they make at one time. App redesign is a process, not a destination. Apps that blindly follow design trends without following a real need or strategy are bound to fail.